Support » Plugin: BackWPup - WordPress Backup Plugin » Old backups not deleting

  • Resolved marknjones

    (@marknjones)


    Hello

    My old backup files on Dropbox are not being deleted. All have been created by BackWPUp 3.4.3 – there are no legacy files in there.

    I’m reposting this since my earlier post has been marked as resolved. It is not resolved, and my Dropbox is reaching capacity every day as a result. Please could you investigate?

    Happy to try out any beta fixes for you.

    Thanks

Viewing 15 replies - 1 through 15 (of 38 total)
  • MKJ2

    (@mkj2)

    Same here. The last months I have been very disappointed with the performance. Due to some change of the file naming, old archives were not deleted. Since months I do this manually for dozens of clients. Bad, very bad. I love the plugin, and the support is awesome. However, please be careful not to break the former configurations. It’s ok for one or two installations. With 50 or more, it’s a nightmare.

    hyriamb

    (@hyriamb)

    Sane issue here, the old backups archives in the dropbox are not deleted and got the dropbox space filled up.

    Plugin Support duongcuong96

    (@duongcuong96)

    @here,
    Ok, this bug is really hard to reproduce, so could anyone here can give us temporary access to your website? We need a user with BackWPUp Admin Role and FTP access.
    You can give us your access to support@backwpup.com
    Thank you very much!

    marknjones

    (@marknjones)

    Can’t give you that access I’m afraid, but happy to run any tests that you think might help.

    MKJ2

    (@mkj2)

    We still have problems with some sites. It’s really a pain in the neck. Is anything wrong with this archive name sytax?

    data_%Y-%m-%d_%H-%i-%s_%hash%
    database_%Y-%m-%d_%H-%i-%s_%hash%

    The problems occured after the new archive tracking system was introduced.

    I have the same problem. Do you still want access to one of our webs to solve it?
    As Administrator full? or only to backup administrator?
    thanks.

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Can you delete the backups manually from the BackWPup Dashboard. Normally if you delete a backup there it should be deleted on Dropbox to. Please try it for testing only!

    yes, thanks, but I manage 13 WordPress and is a bit bored to do that every day. 馃檨

    Plugin Support Andreas W.

    (@aweissinpsyde)

    asisrodriguez Thats only for testing to see if it is possible to delete Backup on Dropbox via BackWPup interface. If its not possible that we can go to the next step finding a solution 馃檪

    I can delete archives from the dashboard interface. However, archives sometimes pile up in the dropbox account. I don’t see any pattern. With some installations everything work fine with others not so much.

    And again: the problems occured after you introduced the new file tracking sytem.

    please, not solution yet? 馃檨

    Plugin Support duongcuong96

    (@duongcuong96)

    @mkj2, @asisrodriguez
    Please take me some screenshot of your old backup files in BackWPUp -> Backups and your BackWPUp version.
    Thanks!

    Do you mean this:? https://drive.google.com/open?id=1J0tw8i9ff_24jB_HUDFxVus-wum9L5Ao and https://drive.google.com/open?id=1MB8_i12b4tlDis0aFfyMKoj5H-f87UZZ

    versi贸n WordPress : 4.9
    versi贸n BackWPup : 3.4.4
    versi贸n PHP : 5.4.45 (64bit)
    versi贸n MySQL : 5.5.49-cll-lve
    versi贸n cURL : 7.19.7
    versi贸n cURL SSL : NSS/3.27.1
    URL de WP-Cron: https://www.instaladoresdetelecomhoy.com/wp-cron.php
    Auto-Conexi贸n del servidor: Puesta de Test O.K.
    Document root: /var/www/vhosts/instaladoresdetelecomhoy.com/httpdocs
    Carpeta temporal: /var/www/vhosts/instaladoresdetelecomhoy.com/httpdocs/imagenes/backwpup-b993f0-temp/
    Directorio de registro: /var/www/vhosts/instaladoresdetelecomhoy.com/httpdocs/wp-content/backwpup-4269d-logs/
    Servidor: Apache
    Sistema operativo: Linux
    PHP SAPI: apache2handler
    Actual usuario PHP: ithoy
    Tiempo m谩ximo de ejecuci贸n: 9600 segundos
    Altenativa WP Cron: Apagado
    WP Cron desactivado: Apagado
    CHMOD Dir: 0755
    Hora del servidor: 11:32
    Hora del blog: 12:32
    Zona horaria de blog: Europe/Madrid
    Offset de hora del blog: 1 horas
    Idioma del blog: es-ES
    Codificaci贸n del cliente MySQL: utf8
    L铆mite de memoria de PHP: 3600M
    L铆mite de memoria de WP: 64M
    L铆mite m谩ximo de memoria WP: 3600M
    Memoria en uso: 178,25 MB
    Extensiones PHP cargadas:: Core, PDO, Phar, Reflection, SPL, SimpleXML, apache2handler, apc, bz2, calendar, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, ionCube Loader, json, libxml, mbstring, mhash, mysql, mysqli, openssl, pcre, pdo_mysql, pdo_sqlite, session, shmop, sockets, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib

    thanks very much.

    Plugin Support duongcuong96

    (@duongcuong96)

    @asisrodriguez
    What is the number value of your File deletion on BackWPUp -> Jobs -> your job -> To: Folder tab?

Viewing 15 replies - 1 through 15 (of 38 total)
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