Hello JASE,
“Offline” functionality works.
We had tested “Offline” functionality specially on your server and can give you feedback:
1. In Chats plugin you can change the “online/offline/hidden” status;
2. WordPress and all plugins on your WordPress website – can’t send any e-mails, cause mail() function is not available or deactivated on your PHP or on your server/hosting;
That’s the reason, why the “offline messages” can’t be sent.
You can test it very simply by themself:
try to recover password from your own user in installed WordPress – it will fail…
1. open <your-domain>/wp-login.php?action=lostpassword
2. type your email, that you use for user in your WordPress installation
3. the message form your website will be showed:
The email could not be sent.
Possible reason: your host may have disabled the mail() function.
Conclusion: activate or turn on the mail() function on your server/hosting.
Chats Support Team
