• Karl Silver

    (@karlfox2014akakldkarl)


    Hello, everyone.

    We experience unusual behaviour with a WordPress install that is based on the Genesis framework. We use WPML and a bunch of other plugins, but nothing “exotic”.

    The problem in short: Every once in a while, after we changed some content on a page, when changing from backend to frontend the menu order gets mixed up.

    We us the normal WordPress drag and drop menu builder for the menu and we have
    a couple of menu items and sub-items that are all visible (no sub-item is closed: this is the only speciality of this menu).

    The details: So before we edit something we have e.g. the menu order
    -menu-item-1
    –subitem1-1
    –subitem1-2

    -menu-item-2
    –subitem2-1
    –subitem2-2

    menu-item-3

    menu-item-4

    But right after a change on a page in the backend we have

    -menu-item-2
    –subitem2-2
    –subitem2-1

    menu-item-3

    -menu-item-1
    –subitem1-1
    –subitem1-2

    menu-item-4

    Analysis: This does neither seem to follow any pattern (like a former menu order that has been stored somewhere in the database) nor does it happen every single time we change something.

    My question: Does this error sound familiar to anyone? Could it be a simple
    error with WP Super Cache (I just un-installed it just to be sure) or a problem related to Genesis?

    Many thanks for your input.

    I cannot provide a link as the site is not public yet. Please be patient with me if
    diagnosis might not be possible without out it. I hope to receive some input to
    figure the configuration mismatch out by myself.

    Many thanks in advance.

    Regards,

    Karl

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