• Resolved Anonymous User 7842110

    (@anonymized-7842110)


    Hi,

    Great plugin but I’ve been having issues with it lately.

    When I create a menu for a user role, then save it, the menu displays OK but some of the icons don’t display.

    Additionally, when I go back to edit the menu and save again, some of the menu items disappear (see image)

    Missing menu items.

    Do you know why this might be?

    • This topic was modified 9 years, 3 months ago by Anonymous User 7842110.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter Anonymous User 7842110

    (@anonymized-7842110)

    OK, so the icons issue is down to incorrectly specified ‘dashicons’ references.

    e.g. You’ve used ‘dashicons-admin-pages’ instead of ‘dashicons-admin-page’ (https://developer.wordpress.org/resource/dashicons/#admin-page).

    Might be an idea to go through those to check they’re correct.

    Plugin Contributor joelworsham

    (@joelworsham)

    Thanks for the catch, Jimmy. Sorry for these issues.

    I’ll correct that dashicon reference in a patch. As for the menu items issue, this system will be different in a newer (not yet released) version of Client Dash. For now, can you let me know the following?

    – Active plugins
    – WordPress version
    – Client Dash version

    Thanks!

    Thread Starter Anonymous User 7842110

    (@anonymized-7842110)

    Hi, thanks and no problem.

    So, currently I’m using the following:

    • WP Version: 4.7.3
    • CD Version: 1.6.14

    Plugins:

    • All In One SEO Pack
    • Client Dash
    • Fusion Builder
    • Fusion Core
    • Google Analytics Dashboard for WP
    • ManageWP – Worker
    • Slider Revolution
    • User Role Editor

    Thanks,

    Plugin Contributor joelworsham

    (@joelworsham)

    Is there any way you can provide temporary access to the website in question? I’m struggling to replicate this issue.

    If you’re comfortable, you can email me at joel@realbigplugins.com

    Thread Starter Anonymous User 7842110

    (@anonymized-7842110)

    I’ve created you an Admin user on the staging site. You should have received an email to reset your password.

    If you also need an ‘Editor’ account, let me know.

    Plugin Contributor joelworsham

    (@joelworsham)

    Thanks for your patience and helping hand with this, Jimmy.

    I was able to figure out the bug. It was a conflict with the mega menu that comes with your theme. I just pushed a patch to Client Dash that will help sort out this conflict! You may need to recreate your menus if things still seem odd.

    Thread Starter Anonymous User 7842110

    (@anonymized-7842110)

    Ah, thank you very much. I’ll look out for that and try it out.

    Great support dude! 🙂

    Thread Starter Anonymous User 7842110

    (@anonymized-7842110)

    Updated the plugin and re-saved the menu. Works a treat.

    Thanks again!

    Plugin Contributor joelworsham

    (@joelworsham)

    Great! Glad to hear. No problem!

    Hey, I think I’m having this issue too (or a similar issue). (image).

    Plugin Contributor joelworsham

    (@joelworsham)

    Hi writingpad,

    Could you please open a new issue so that Jimmy doesn’t get notified of our ongoing conversation? Thank you!

Viewing 11 replies - 1 through 11 (of 11 total)

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