Occasional Number Jumps

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor alexmigf

    (@alexmigf)

    5 years, 11 months ago

    Hello @janbong

    We have a small plugin that will allow you to view more information about the invoice number assignment, you can download this here: woocommerce-pdf-ips-number-tools.zip

    After installing, you will see a new tab Number tools in the PDF invoice settings. If you go to this tab and click the Invoice Numbers section, you should see a list of all numbers assigned to orders since the last ‘reset’ of the next invoice number. Could you check this to see where the missing invoice numbers went?

    Thread Starter janbong

    (@janbong)

    5 years, 11 months ago

    Hi @alexmigf

    It seems like the missing number appears on the same order

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    Plugin Contributor alexmigf

    (@alexmigf)

    5 years, 11 months ago

    Hello @janbong

    Seeing the invoices date on those orders it seems a race condition issue.

    Could you tell me the payment method used for those orders?

    Do you have any other orders using that same payment method? If so, they have the same problem?

    Also please check under the “Order Notes” if you see a duplicate entries.

    • This reply was modified 5 years, 11 months ago by alexmigf.
Viewing 3 replies - 1 through 3 (of 3 total)

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