[object CustomEvent] undefined line undefined

  • Resolved Venutius

    (@venutius)


    3 days, 21 hours ago

    Hi there,

    Every page with audio on my site no longer plays any audio.
    The title is the js error I am seeing with Debug Bar.
    That seems to be stopping that audio from being loaded.
    Deactivating the plugin removes the error.
    I’ve tried resaving the audio details for the page.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • hazrath

    (@hazrath)

    3 days, 15 hours ago

    Hi @venutius,
    Sorry to hear you’re running into this issue!

    The [object CustomEvent] error usually points to a JavaScript conflict or script execution issue on the page.To help us troubleshoot:

    1. Browser Console: Could you open your browser’s Developer Console (Right-click $\rightarrow$ Inspect $\rightarrow$ Console) on an affected page and let us know if any red errors appear?
    2. Optimization Plugins: Are you using any caching or JS minification/deferral plugins (e.g., LiteSpeed, WP Rocket)? If so, try temporarily clearing/bypassing their cache to see if that resolves it.
    3. Page Link: Could you share a live link to an affected page so we can inspect the script behavior directly?

    Looking forward to your update!

    Warm regards,

    Ali
    Support Engineer
    bPlugins.com

    • This reply was modified 3 days, 15 hours ago by hazrath.
Viewing 1 replies (of 1 total)

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