• Resolved rashkoff

    (@rashkoff)


    Hello,
    I have issue with my footer when object cache is enable
    How can I discover a list of the object groups?
    I’m trying to discover a group which maybe is load in the footer and exclude it in
    Non-persistent groups option.

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @rashkoff

    Thank you for your inquiry and I am happy to help.
    Can you please describe the issue you are having in your footer when Object cache is enabled?
    Are you also using DB caching?
    Can you please share your website URL?
    Are you on a shared server or VPS and what caching method are you using for Object Caching?
    Thank you!

    Thread Starter rashkoff

    (@rashkoff)

    Hello Marko
    thanks for the reply

    You can see the footer render here:
    http://htest.martcom.eu/shop/cavalletti-supporti/testa-video/
    and this is a screenshot how should be:
    https://tinyurl.com/y7klpwg7

    Sometime are also missing some elements for the footer

    DB caching is enable
    Object Caching is enable

    The problem persist on VPS and also on dedicated server. (I don’t use share hosting)

    Any idea on this?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @rashkoff

    I am not seeing any difference between the footer in the provided URL and the screenshot.
    Can you please specify what the issue is?
    Also, is the issue gone if you disable just object caching or DB caching too?
    Thanks!

    Thread Starter rashkoff

    (@rashkoff)

    Hi,
    I see the footer black and white and around the icon there are cycle on hoover
    I just navigate incognito and this persist to several pages. just go to some other category form the main menu.
    Of all combination enable/disable the only thing is ok when disable the cache object
    The problem is the same when cache object is disk or redis.
    R

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @rashkoff
    Yes, I can see that in some cases the icons are white.
    This is a font Awesome icon is that correct?
    Thanks!

    Thread Starter rashkoff

    (@rashkoff)

    Yes, confirm — font Awesome.
    Also sometimes the menu on the right (last column in the footer) disappear (it’s happen more rare than the white icons)

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @rashkoff

    Thank you for the information.
    You should enable debug mode.
    do request
    and check objectcache-calls logfile
    Thanks!

    Thread Starter rashkoff

    (@rashkoff)

    Hello Marko,

    debug mode will be enable:
    define( ‘WP_DEBUG’, true );

    do request
    and check objectcache-calls logfile

    How to do this?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @rashkoff

    You need to enable Object Cache to debug in Performance>General settings debug. Save all settings and purge the cache.
    Check the log file in:
    /wp-content/cache/log/000000/objectcache-calls.log
    Thank you!

    Thread Starter rashkoff

    (@rashkoff)

    Hello

    this is the log file
    https://we.tl/t-Q1ai8OO9eV
    how can I exclude font Awesome?
    Thanks

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @rashkoff

    Thank you. We are checking this and will get back to you as soon as we investigate.
    Thanks!

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Object cache – Non-persistent groups’ is closed to new replies.