Hello @rashkoff
Thank you for your inquiry and I am happy to help.
Can you please describe the issue you are having in your footer when Object cache is enabled?
Are you also using DB caching?
Can you please share your website URL?
Are you on a shared server or VPS and what caching method are you using for Object Caching?
Thank you!
Hello Marko
thanks for the reply
You can see the footer render here:
http://htest.martcom.eu/shop/cavalletti-supporti/testa-video/
and this is a screenshot how should be:
https://tinyurl.com/y7klpwg7
Sometime are also missing some elements for the footer
DB caching is enable
Object Caching is enable
The problem persist on VPS and also on dedicated server. (I don’t use share hosting)
Any idea on this?
Hello @rashkoff
I am not seeing any difference between the footer in the provided URL and the screenshot.
Can you please specify what the issue is?
Also, is the issue gone if you disable just object caching or DB caching too?
Thanks!
Hi,
I see the footer black and white and around the icon there are cycle on hoover
I just navigate incognito and this persist to several pages. just go to some other category form the main menu.
Of all combination enable/disable the only thing is ok when disable the cache object
The problem is the same when cache object is disk or redis.
R
Hello @rashkoff
Yes, I can see that in some cases the icons are white.
This is a font Awesome icon is that correct?
Thanks!
Yes, confirm — font Awesome.
Also sometimes the menu on the right (last column in the footer) disappear (it’s happen more rare than the white icons)
Hello @rashkoff
Thank you for the information.
You should enable debug mode.
do request
and check objectcache-calls logfile
Thanks!
Hello Marko,
debug mode will be enable:
define( ‘WP_DEBUG’, true );
do request
and check objectcache-calls logfile
How to do this?
Hello @rashkoff
You need to enable Object Cache to debug in Performance>General settings debug. Save all settings and purge the cache.
Check the log file in:
/wp-content/cache/log/000000/objectcache-calls.log
Thank you!
Hello
this is the log file
https://we.tl/t-Q1ai8OO9eV
how can I exclude font Awesome?
Thanks
Hello @rashkoff
Thank you. We are checking this and will get back to you as soon as we investigate.
Thanks!