Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @fabriciobarros10

    Thank you for your question.
    In your wp-dashboard, go to Performance>General settings, scroll down to Object Cache sub-box, disable the Object Cache, save all settings and purge the cache.

    Thanks!

    Thread Starter Fabricio10

    (@fabriciobarros10)

    @vmarko preciso desativar em apenas uma pagina, não em todas

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @fabriciobarros10

    W3 Total Cache does not have an option do disable Object Caching on a specific page. You can either add the objects to Non-persistent groups: in Performance>Object Cache, or add define('DONOTCACHEOBJECT', true); to a specific template that disables object cache for a given page.
    Thanks!

    Thread Starter Fabricio10

    (@fabriciobarros10)

    @vmarko
    I don’t understand, you need to be clearer, how can I do this? how do I know which group the page belongs to? the plugin documentation is insufficient.

    The object cache is causing a bug in the order page transition, canceling the page change when clicked next. page 1, page 2, page ….

    I need to disable it on the dashboard / orders / page of the dokan plugin

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @fabriciobarros10

    Thank you for the info. I’ll try to be as clear as I can.
    In W3 Total Cache there is no option to excuse a specific page from Object Cache.
    – adding define('DONOTCACHEOBJECT', true); means that you need to programmatically edit the templates of those pages and add the provided constant to avoid caching of those templates.
    – W3 Total Cache cannot know all the groups used by millions of plugins out there. So I would advise reaching out to the support of the mentioned dokan plugin and ask which groups need to be excluded from object caching.
    – As a side note, I am not sure if you are in a shared hosting or VPS. if you are on shared hosting, then RAM-based caching (Memcached or Redis) is likely to be unavailable for you. And disk-based caching is not that efficient. In other words, if you are on shared hosting, it’s recommended not to use Object caching.

    Thanks!

    Thread Starter Fabricio10

    (@fabriciobarros10)

    @vmarko
    it didn’t work, I asked for help from the plugin to add the code but it didn’t work.

    only on this page the error happens!

    https://wordpress.org/support/topic/cache-65/?#post-14315975

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @fabriciobarros10

    It should be added to a template.
    If the culprit is the Oppbject Cache, you should either add the groups to the mentioned field or define the provided constant in the template you are using for this.
    Please note that if you are using disk caching you should disable Object Cache.
    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

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