Support » Plugin: Testimonial » Numerous Issues with PRO version

  • Resolved higgalls

    (@higgalls)


    So, I have purchased the PRO version, and there are numerous issues I have experienced in the last 2 hours in setting it up for a customer.

    1) In Firefox, when the page first loads, the slider is not centered properly. It works ok in Safari most of the time, but sometimes shows the same behaviour, and Chrome seems to be ok, although I haven’t done much testing with it. Check out: https://paxpeople.com.au, then go down till you see the slider (if you can’t see an issue, then reload the page a few times until you see it – I have tested it on 2 computers). As soon as you resize the window, it fixes itself up, but not on load.

    2) The plugin is trying to access the Google API’s webfont.js through http, and not https. You should be getting it through HTTPS as many websites (including the one I am working on) enforce https. Therefore it is causing an error and not loading the webfont.js file. This needs to be changed in testimonial-pro/template/content.php

    3) I have had several occasions where it has switched from Grid View to Carousel View, all by itself after hitting the Update button. So, before the update, Grid View is selected – I then make some other setting changes, and then I hit the Update button, and for some reason after it updates and reloads the page, the Carousel option is selected. Then, I select Grid View again, hit Update, and again it goes back to Carousel. It took a while before I could finally get the Grid View option to stick.

    4) In some of the views, the large quotation marks were overlaying the rest of the text, meaning that the URLs weren’t working at all. When I finally used CSS to disable the quotation marks (using display:none;), the URLs were finally clickable

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  • Hi,
    As per WordPress Guidline i can’t share any details about pro version.

    Please visit or drop your query wpshopmart[dot]com/support/

    Thank for your feedback.
    Balwant

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Plugin Review Team Rep

    To clarify, they mean developers aren’t permitted to support the pro versions on the free forums. Which is true. Since you have a pro version, you have a license, so yes, do use https://wpshopmart.com/support/

Viewing 2 replies - 1 through 2 (of 2 total)
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