Hello @bens2020
Thank you very much for using our plugin. Your web or SMTP server could remove the attachments for security reasons or restrictions. However, you can include a link to the uploaded files in the notification emails.
For example, if the “Upload File” field is the fieldname123, you can include the following tag in the notification email:
<%fieldname123_urls in_tag={{a}}%>
Please, note we are not allowed to support any customers in these forums and your question is about a commercial feature.
For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.
Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.
Thank you.
Thread Starter
Benson
(@bens2020)
Thank you for the prompt response. However, I meant I do not get the notification email when there is an attachment.
Hello @bens2020
Please, check the settings of your email account and web or SMTP settings. Our plugin calls the wp_mail function of WordPress (https://developer.wordpress.org/reference/functions/wp_mail/), and it is WordPress that decides how to send the emails (via the PHPMailer in the web server or SMTP server).
Best regards.
