Plugin Support
Jasmine
(@hyenokian)
Dear @hbcode,
Thanks for the topic.
In order to investigate the issue you are experiencing, we will need additional information.
Please provide us with the following:
- The link to where the given quiz is located
- The version of the Quiz Maker plugin you’re currently using
- Your WordPress version
Looking forward to hearing back from you.
Thank you.
Thread Starter
hbcode
(@hbcode)
https://chidonmoreshet.michlala.edu/
Quiz maker version: 8.8.0.100
WordPress version:6.8.1
TIA
Plugin Support
Jasmine
(@hyenokian)
Dear @hbcode,
Thanks for the reply.
I want to mention that are using an older version of the plugin.
Please update to the latest available version, which is 8.8.2, and recheck the issue.
Here is the Update Guide:
https://quiz-plugin.com/docs/plugin-setup-and-installation/
You can make a DB backup before installing the zip file for your safety (you can use UpdraftPlus).
As you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists are ready to check your case and help you accordingly as soon as possible.
Commercial products are not supported in these forums.
Thank you.
Plugin Support
Jasmine
(@hyenokian)
Dear @hbcode,
We’re closing this ticket for now as we last heard from you 1 week ago.
Unfortunately, we haven’t heard from you via contact form as well.
If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.
Thank you.
