Hi,
can you check the console of your browser (press F12) and check if you see any error message?
Cheers,
Diego
Yes there is an error in the console. please have a look
https://ibb.co/c9nrhf
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This reply was modified 7 years, 6 months ago by
cutrano.
I’ve published version 1.1.25 please update and check again.
Cheers,
Diego
it doesnt appear to have solved it Diego. Will I need to recreate the galleries I have already made?
https://imgur.com/LzVrpdh
Send me (diego@greentreelabs.net) your debug info, you can find them under the “Gallery” section. You’ll find 2 fields: “Gallery settings” and “Block settings”, copy/paste.
You can paste the values here if you don’t mind to reveal the URL of your website.
Cheers,
Diego
Hi Diego…
This still seems to be a problem with all the galleries I created before the update. Do I need to recreate these galleries? Also noticing it happen when I clone galleries.
Please try again after you update to version 1.1.27
Thanks for the excellent support!