Not worth it

  • Cruscntrl

    (@cruscntrl)


    2 years, 6 months ago

    Terrible Customer support. Do not be a day late on cancelling or they will take your money. Offered a refund and then reneged on it. Obnoxious to say the least. The software itself is difficult to use there are much better options. And free options. Don’t recommend it.

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  • Plugin Author oneteamsoftware

    (@oneteamsoftware)

    2 years, 6 months ago

    Thank you for sharing your feedback. We prioritize transparent communication and ensure our subscribers are informed about their subscription details. As mentioned, our website clearly states the terms of the annual subscription, including its automatic renewal. We also send out three reminders before the renewal date to ensure our subscribers are well-informed and equipped with instructions to cancel if they choose.

    We regret any inconvenience you faced, and we always respect the outcome of third-party resolutions, such as PayPal’s. Our main goal is to deliver excellent support for our plugins and to our users. Should you have any further questions or need assistance in the future, please don’t hesitate to contact us. We’re here to help!

Viewing 1 replies (of 1 total)

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