Not working with Astra Theme or Elementor

  • Resolved coralb

    (@coralbrunner)


    7 years, 8 months ago

    Hello,
    I am using the highly popular Astra theme in combination with the Elementor page builder.
    Unfortunately, as soon as I am activating your plugin, I can not use the customizer of Astra, Astra Pro or Elementor anymore. All of them load forever in their starting screen.
    I turned all my other Plugins off and only activated your plugin in combination with respectively one of the three themes/builder and the same error occurred every time. Also using different browsers or internet connections did no help.
    Are you experiencing the same error?
    Will there be a fix for that any time soon? I really like your woocommerce style, but such an error would be unfortunately a no-go and due to Black Friday sales I would like to purchase a Pro version of a gallery builder soon.
    Thank you very much.
    Best regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter coralb

    (@coralbrunner)

    7 years, 8 months ago

    Hello and thank you very much for the very quick update. The customizer is now working fine again. Thanks for the great support.

    owenjones20

    (@owenjones20)

    7 years, 8 months ago

    Hi, what was the solution here? i cant see a reply

    Thread Starter coralb

    (@coralbrunner)

    7 years, 8 months ago

    Hi, they did not reply but instead released an update for the Feed Them Gallery Plugin straight away, which fixed the problem.

    owenjones20

    (@owenjones20)

    7 years, 8 months ago

    I dont have that plugin, i am purely running Astra Pro and Elementor Pro – running in to all sorts of saving and loading issues.

    The customiser will more often than not say it cant publish changes and to try again.

    Elementor has been hit and miss with loading in to the editor.

    I have tried turning off all plugins etc – Astra pro may be the issue.
    I have increased PHP memory limits too which hasn’t changed anything.

    I cant get an older version of Astra to test.

    • This reply was modified 7 years, 8 months ago by owenjones20.
    Thread Starter coralb

    (@coralbrunner)

    7 years, 8 months ago

    Sorry, this support site is purely about the Feed Them Gallery plugin, and that it did not work with certain themes such as Astra Pro until the update today. Cheers

    Thread Starter coralb

    (@coralbrunner)

    7 years, 8 months ago

    I can say though, that when I encounter loading issues with Elementor in Firefox or Chrome, it is usually working with MS Edge

Viewing 6 replies - 1 through 6 (of 6 total)

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