• Resolved TelB

    (@telb)


    Hiya Guys,
    I purchased Ultimate Catalogue earlier on and entered my UPCP key as received (copied and pasted).
    I do not think that my premium features are working despite having entered the key. Also, certain basic functions are proving problematic which I hope are also to do with the key.
    For example, despite using chrome, firefox and ie, the problems are in all brwoser versions, all up-to-date.
    i) my product description box is not showing any text despite having entered text into the box.
    ii) Despite having entered the shortdcode for the catalogue [product-catalogue id=’2′] none of my test two products are showing at all. Again, the correct box has been ticked ‘To Display’.

    However, looking all the way through the tabbed options, I cannot see anywhere to re-enter the key.
    So, how do I re-enter my key please?
    Regards
    TelB

    https://wordpress.org/plugins/ultimate-product-catalogue/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter TelB

    (@telb)

    Well, I deactivated and deleted and re-installed in the hope that I cold re-enter the key.
    No option to re-enter the key came up.
    Also, my problems regarding no products being displayed remain and also I cannot create a mobile screen, or enter in related products etc.
    Guys, can you help me get this sorted asap please as I am on a timeline for this?
    Thank you!
    Regards
    TelB

    Thread Starter TelB

    (@telb)

    Hiya Guys,
    I have been looking through all of the support requests in the hope of finding what might be amiss.
    Unfortunately, I cannot find anything that is similar.
    The website and page for the catalogue is:
    <p>Total Business Training Product Catalogue Page</p>
    Regards
    TelB

    Thread Starter TelB

    (@telb)

    1. Pretty Permalinks are applied; I have tried all of them. At the moment they are set to:
    http://www.totalbusinesstraining.com/sample-post/

    2. I have disabled and re-enabled every plugin to check for incompatibility. The problems remain.

    Regards
    TelB

    Thread Starter TelB

    (@telb)

    Hiya Guys,
    Sorry! My Bad Mistake!
    I had not connected the products to the catalogue.
    Regards
    TelB

Viewing 4 replies - 1 through 4 (of 4 total)

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