• Resolved omnigiga

    (@omnigiga)


    Plugin is working on desktop but not working on mobile, on mobile when I click continue with facebook, it opens a new window and stays blank.

    Also please tell the recommended global settings as documentation is not very clear.

    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support Laszlo

    (@laszloszalvak)

    Hi @omnigiga

    When you click on the social button the OAuth redirect chain will start. By default the first step is a redirect to your /wp-login.php page, where Nextend Social Login will redirect the user to the authentication url of the corresponding provider.

    What I currently see on your /wp-login.php page is that, this page just keep loading and actually you experience the same problem on your mobile device, too. Since on the blank page you are also redirected to this url however the /wp-login.php page won’t load.

    As I saw you also opened a support ticket about a different problem. But a few minutes ago, I saw your /wp-login.php page was accessible, but to be able to access to the page we needed to complete a captcha. So I could imagine the problem is related to that something limits the access to the /wp-login.php page.

    So what you could try is handling the OAuth flow over a different page. For this you should use our “OAuth redirect uri proxy page” and “Page for register flow” settings. Both of these settings can be found at our Global Settings > General tab: https://nextendweb.com/nextend-social-login-docs/global-settings/

    • OAuth redirect uri proxy page: create a new empty page and select the page for this option. This page will only be available for Nextend Social Login and it will handle the OAuth flow of NSL.
    • Page for register flow: create another new page and put the shortcode into it: [nextend_social_login_register_flow]. Information before the registration ( like the ones at the Privacy tab: https://nextendweb.com/nextend-social-login-docs/global-settings-privacy/ ) will be asked on this page.

    Once you selected a page for “OAuth redirect uri proxy page”, that will replace the redirect URI of Nextend Social Login ( the default /wp-login.php slug in Nextend Social Login’s redirect URI, with the slug of the selected page ) so you will need to insert the new redirect uri to each of your configured apps. Nextend Social Login will also warn you about this with a message, like:
    Nextend Social Login detected that your login url changed. You must update the Oauth redirect URIs in the related social applications.
    Fix Error – Oauth Redirect URI
    and there you will see all the necessary steps.

    As for the question about the Global Settings:
    Actually we have multiple tabs under the Global Settings and each of them contain multiple settings. Which ones are the ones you are interested in specifically?

    • This reply was modified 6 years, 3 months ago by Laszlo.
Viewing 1 replies (of 1 total)

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