Not working on mobile | WordPress.org

Resolved Taryn
(@ladytike)

10 years, 7 months ago

Hi,
This doesn’t appear to be working on mobile devices. We have a download on this page: http://dev.denver-psychic.com/products/. On mobile, when you click to buy, it gives you the little message that the product was added to your cart, but when you visit your cart, it’s empty.

Any ideas?

Thanks!

https://wordpress.org/plugins/easy-digital-downloads/

Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter Taryn
(@ladytike)

10 years, 7 months ago

Sorry – need to update this. It is happening on some desktops, too. Seems pretty random – sometimes, even though you’ve added it, your cart shows empty.

Moderator Pippin Williamson
(@mordauk)

10 years, 7 months ago

Hi Taryn,

When experiencing empty cart issues, the first thing to do is consult our FAQ about the problem and see if one of the solutions there solves the problem for you: http://docs.easydigitaldownloads.com/article/185-shopping-cart-is-empty-at-checkout

Can you let me know if that takes care of it?

Sean Davis
(@sdavis2702)

10 years, 6 months ago

Hi Taryn,

Were you able to solve the problem using the methods in the documentation?

Thread Starter Taryn
(@ladytike)

10 years, 6 months ago

Thanks for checking, but no. However, we switched over to WooCommerce – it turns out my client will eventually be selling physical products, too. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Not working on mobile’ is closed to new replies.

4 replies
3 participants
Last reply from: Taryn
Last activity: 10 years, 6 months ago
Status: resolved