Not working in Firefox

  • OCN Interacitve

    (@ocn-interacitve)


    11 years, 7 months ago

    Hello –
    I have a situation that is driving me a bit batty. I have the translator working in Firefox using most updated version 32.0.3 on one machine, PC and NOT working on another PC machine – same network, system etc. and as far as I can tell – also all the same settings for Firefox –

    The URL is 240.7f0.myftpupload.com
    WP theme Avada –

    The drop down is not working as it only shows the Select Language option. The only think I can think of is some buried setting in the browser itself is causing this.

    We want to go live with this site this week – so I would love to figure this out.

    Thank you
    OCN Interactive

    https://wordpress.org/plugins/google-language-translator/

Viewing 5 replies - 1 through 5 (of 5 total)
  • mp1985

    (@mattia1985)

    11 years, 7 months ago

    I have the same problem. Could you please help me to fix this problem?
    thanks

    Thread Starter OCN Interacitve

    (@ocn-interacitve)

    11 years, 7 months ago

    For us the fix was to install Flash on the Firefox browser – then it started working. Not much documentation here about that. Hope it works for you.

    mp1985

    (@mattia1985)

    11 years, 7 months ago

    thanks I found the same solution 😉 , but I can’t advice all the users of my site to update the flash player.
    I did not understand that has to do the flash player with google translate, in theory it does not need it.
    the same problem there is on firefox on mobile, did you also fix this issue?

    lastly on internet explorer I don’t see the name of current language, but the text “NULL”.

    could you please help me to fix these bugs?

    Thank you

    ToniV

    (@inomid)

    11 years, 7 months ago

    I’ve been driving me crazy days with the plugin. Now I’ve seen it only happens in Firefox. No problem in Chrome, Explorer, android, … except Firefox.
    You can not be a solution to install flash. The web pages look on smartphones and is no longer permitted to install flash.
    Also, the “catalan” language has disappeared from the plugin configuration panel (in the dropdown under the flags). Any idea or help?

    Rob Myrick

    (@rm2773)

    11 years, 6 months ago

    Hi everyone, I just now read all of the posts here. I apologize for such a late response.

    I do believe that Google requires Flash for this to work, or at least Google uses Flash, in part, to help the translator widget function properly. I do know that adding Flash, if it was not previously installed, DOES sometimes solve the problem that you mention.

    In the future, I will be adding some more documentation on this Flash issue.

    To anyone here…

    Please let me know if you are still experiencing issues here, and I will try and dive deeper into the issue. But please make sure Flash is installed before concluding that something is broken – that is all I ask.

    @inomid I do not see the issue with Catalan language being hidden from the admin panel. Are you still experiencing this issue as well?

    This could only be some other type of plugin interfering with the CSS class of that specific flag, but I’m not completely sure.

    Let me know what I can do to help.

    Thanks! Rob Myrick

Viewing 5 replies - 1 through 5 (of 5 total)

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