Support » Plugin: HandL UTM Grabber » Not Working for Gravity Forms

  • Resolved markgraham85


    Hi Support,

    As the title mentions I can’t seem to get this to work with Gravity Forms.

    Does it only work with paid Google traffic or will it give me organic or social media page sources as well? (If so then I haven’t tested with paid advertising)

    If it is supposed to work with organic or other sources then its not showing up I have followed the guide and am using the “utm_source” and “utm_campaign” parameter values with “allow field to be populated dynamically” in a hidden box.

    I have “Append UTM variables to all the links automatically (BETA)” ticked.

    I have disabled WP Fastest Cache with no success.

    I checked cookies but I don’t know what i’m looking for?

    Cookies “handl_landing_page”, “handl_url” and “handl_ip” load when using HTTP but nothing when using HTTPS. Other cookies do load.

    Not sure what other troubleshooting I can do? Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Haktan Suren


    I checked your site… Seem like your site only captures via http request not https. This might be due to server settings. Please check if you have the following flag available in server shown here

    The cookies are now loading but still i’m not getting any information come through on my contact form?

    Any more troubleshooting tips?


    If i enter “?utm_source=Testing&utm_medium=email&utm_campaign=10off&utm_term=relocate” at the end of the URL i’m submitting the form to the data comes through on an email.

    I have also tried Contact Form 7 with no luck. Thanks

    If that helps. Thanks

    • This reply was modified 6 months, 3 weeks ago by  markgraham85.

    Forgive my ignorance but am i supposed to be putting the shortcode into the URLs of advertisements or links I want to track or does this pickup the Google Analytics itself?

    Plugin Author Haktan Suren


    Hey @markgraham85 ,

    Plugin picks up the UTMs values when a lead comes to your site and captures them in client-side. Shortcodes are only for accessing the UTM values or passing them to the 3rd party tools within your website.

    Plugin Author Haktan Suren


    I’ll close this one as we resolved the GravityForms issue, feel free to create a new ticket if you have a new question. Or just DM me via Slack

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Not Working for Gravity Forms’ is closed to new replies.