• Resolved surendraarchents

    (@surendraarchents)


    Hi, I am using PPWP lite in my WordPress website for password protection to a page. Password is not working in a translated page. We are using Translatepress for the website translations. Earlier it was working fine.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP Folio Team

    (@buildwps)

    Hi @surendraarchents,

    Thank you for reaching out to us.

    Could you help to take a screenshot of how you protect your page by using our plugin please?

    In the meantime, could you try to use [ppwp] shortcode and check if it works please?

    For example: [ppwp passwords=”password1 password2″ whitelisted_roles=”administrator, editor”] Your protected content [/ppwp]

    References: https://passwordprotectwp.com/docs/shortcodes/

    Awaiting your reply.

    Thread Starter surendraarchents

    (@surendraarchents)

    Hi there,

    I am attaching the screenshots of how we implemented Password Protect in our page.

    I tried using the shortcode as you suggested but the behaviour is same.

    Plugin Author WP Folio Team

    (@buildwps)

    Hi @surendraarchents,

    Could you help to navigating to TranslatePress Advanced Settings -> Advanced -> Troubleshooting tab and enabling the options:

    1. Fix missing dynamic content
    2. Disable dynamic translation

    Then Save Changes check if it works please?

    Here’s our demo page for you to try out:

    https://preventdirectaccess.com/demo/demo-intergration-with-translatepress-plugin/
    Password: 661cefd25d7b8

    Let us know if it works.

    Thread Starter surendraarchents

    (@surendraarchents)

    Hi @buildwps

    We modified Translatepress settings as per your instructions but the issue is not resolved. It is working fine in you demo site. In your demo site you are protecting partial content on the page. We are using it to protect our entire page.

    Is this the reason for not working?

    Are there any known plugins to have compatibility issues with the PPWP?

    Plugin Author WP Folio Team

    (@buildwps)

    Hi @surendraarchents,

    We aren’t using the Partial Content Protection (PCP), we’re using Single Protection.

    Could you help to enable “Unlock Protected Content without Page Refresh” and check if it works please?

    >>>Are there any known plugins to have compatibility issues with the PPWP?

    Since it’s functioning properly on our demo site, I believe the issue lies solely in the configuration.

    Awaiting your reply.

Viewing 5 replies - 1 through 5 (of 5 total)

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