There could be several reasons why this is happening:
1) If your web server is on the same network as your sam, your router may be using NAT to translate incorrectly.
Ping the domain name from shell / command prompt, if the IP shown is a local lan IP address, then you’ll need to reconfigure your router, or purchase one that correctly handles NAT translation.
2) If however your web server and sam are not on the same network, then you will need to open the correct ports to allow communication between your website and sam.
3) If however you are using the built in sam database rather than MySQL, or a database on your webserver, then you will need to open ports to allow your website to connect to the samDB, as well as allow your sam database pass through the firewall on your PC running sam.
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It is advised that you use a database on your webserver rather than the built-in sam database, this will reduce traffic to your PC from the website, as all queries, and website information is loaded from the local database, rather than contacting your PC for the information.
Also, on a side note, the samHTMLweb pages are static, and are uploaded by sam, they don’t actually connect to the database that sam is using to store information.
