Support » Plugin: Shoppable Images » Not working

  • Download it as a last resort since there is basically no working hotspot / image pin plugin on the plugin store (tried all of those that I could find apart from the plugins thats not been updated in the last couple of years lol)

    Quite disappointed when I saw that nothing you click on is working. Cant even change the “shop it” text or the pin background colour, cant select any of the other 2 tabs either so cant even start to create a pinned / hotspot product image.

    Had a field day just to find where it was installed, checked cpanel to make sure it got installed and is activated and yes all looks fine, plugin even reflects under my plugin list with only 2 options, deactivate and settings, however i found it hidden in the wp settings tab and only accessable from there. Doesnt show up anywhere else in the menu not even when you create a blank page so how do you even use this?

    Guess my hopes of creating a Shoppable lookbook is for naught

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  • Plugin Contributor Maarten Belmans

    (@maartenbelmans)

    Hi @bellakaroo

    I’m sorry you had issues!

    I’m a bit disappointed you are leaving a bad rating without asking for help first. You would have learned that we are quite responsive and ready to help where we can :-). We spend months working & maintaining our plugin so it’s always a bummer when someone rates us badly without giving us a chance to help out.

    That said, let us know if you still need help.

Viewing 1 replies (of 1 total)
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