Snap, this plugin seriously needs sorting, it’s the second glitch in as many weeks and is causing me lost revenue.
Can anyone recommend a different version and get this unreliable nonsense removed from WordPress?
@hannahjones69
at the moment I am using MailGun.
Hi,
I see the plugin is working fine on your site, however I didn’t receive any e-mail. I can help you if you can let me know what are you using to send mail from your website? Is it SMTP or PHPMail() function or anything else?
Additionally, please check the configuration of the same (SMTP/PHPMail()).
At the moment, I switched to using mailgun which also is not helping as I have not bought the feature but I can send email manually. However in this Email Subscribers & Newsletters plugin, I can’t even send any email.
To answer your question, I just followed the instructions and I believe there are no other SMTP configuration that was mentioned. Can you please help me fix this issue?
I followed the entire setup from this link:
https://wordpress.org/plugins/email-subscribers/#installation%20instructions
The link you mentioned seems to be the instructions for installing the plugin. You can refer this article for not able to send emails.
About SMTP, You may need to use a plugin like Easy WP SMTP to do the same. Please follow this article to know more about how to setup SMTP for your site.
@bethsedeawork ,
Did you try the solution @ethicaladitya suggested? Is it working for you now?
Please let us know your views.
@hannahjones69 ,
Please let us know what issues you are facing and we will help you solve it.
I have not, I’m sorry. I will try to get back at this a little later, probably tomorrow (+8 GMT) as I am currently busy doing some other things. Please keep this ticket open.
Regards,
Betsy
@bethsedeawork ,
Sure, let us know when can we look into this.
Hi @icegram,
I managed to successfully use the subscription mail.
What I did is download the Easy WP SMTP, input my Mailgun SMTP details. Updated my Settings in wordpress, and input my Mailgun SMTP details.
I tested and it worked. Thank you for your support!
Regards,
Betsy
@bethsedeawork ,
You are welcome. Glad to hear it is working for you.
Let us know in case of any further queries 🙂
