Dear @desjek-t ,
Thanks for the message!
We want to inform you, that the issue will be fixed during the next update.
Meanwhile, you can install and use this option:
https://we.tl/t-aP6AE8tEOt
Please, don’t forget to uncheck the ”Delete popup data” option and make sure to click on the ”Save Changes” button:
https://prnt.sc/vht1i2
This step is a must, in case you don’t want to lose all the popup data you have.
Please, let us know if that helped.
Hello again, I have done the steps you have indicated but the error has not been solved. Any solution? Thank you!
Dear @desjek-t ,
Thanks for getting back to us!
Can we ask you to contact us via Live Chat from here to make the communication process faster?
Also, please, provide us with the URL of the sub-website on which the plugin doesn’t work.
Looking ahead to hearing from you soon.
Dear @desjek-t ,
How are you?
Just wondering if you saw our last message and have you contacted us via Live Chat?
Please, don’t forget to share the forum link with us as soon as you will contact us.
Looking ahead to hearing from you soon.
Dear @desjek-t ,
Thanks for contacting us via Live Chat.
We will continue our conversation over there in order to avoid any misunderstanding.
