Not showing in mobile

Resolved ricardomecca
(@ricardomecca)

1 week, 5 days ago

Hello,

I’ve tried everything, but I’m having trouble using MetaSlider.

It renders perfectly on desktop, but when I access it on mobile, the slides don’t appear—it just shows a white area.

Im using Elementor. Can help me?

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author htmgarcia
(@htmgarcia)

1 week, 4 days ago

Hi @ricardomecca

it seems you have more than one slideshow on this page. Which one is causing problems? If you need to share screenshots, you can use https://imgbb.com/ or Google Drive.

Regards

Thread Starter ricardomecca
(@ricardomecca)

1 week, 4 days ago

Hello again,

Desktop works 100%. In mobile not show returning in blank space.
Im using various slider in page.

Images Desktop with red square for demonstration:
https://ibb.co/PZGT0Jr7
https://ibb.co/Y7D90Hh1

Mobile on same space with problem:
https://ibb.co/Jw05SrL8
https://ibb.co/QtHgHTc

Plugin Author htmgarcia
(@htmgarcia)

1 week, 4 days ago

I noticed you are using version 3.112.0-beta3. If you use version 3.111.2 instead (latest stable release), does something changes?

Regards

Thread Starter ricardomecca
(@ricardomecca)

1 week, 4 days ago

Hello,

Version of plugin Meta Slider Slideshow downgraded.
Problem continues.

iOS and Android devices not show the slider elements. Desktop works.

Plugin Author htmgarcia
(@htmgarcia)

1 week, 4 days ago

Thanks!

I’m seeing the same issue on Safari for MacOS (desktop). Does your slideshows have a value in the width setting? You can see this when editing the slideshow in Main Options > Width.

Thread Starter ricardomecca
(@ricardomecca)

1 week, 4 days ago

Yes. And I need enable 100% Width Option to work in desktop, unmark this option return same bug error on desktop.
Plugin Author htmgarcia
(@htmgarcia)

1 week, 4 days ago
Can you try adding this custom CSS in your site and see if makes a difference:
```
.elementor-widget-shortcode:has(.metaslider) {
  width: 100%;
  flex-basis: 100%;
}
```
Thread Starter ricardomecca
(@ricardomecca)

1 week, 4 days ago

Hello again,

Custom CSS added.
Tested in 5 devices iOS and now is working.

Plugin Author Steve Burge
(@stevejburge)

1 week, 4 days ago

That’s good to hear, thanks @ricardomecca

If you value MetaSlider, please consider leaving a 5-star review to help keep the plugin going:
https://wordpress.org/support/plugin/ml-slider/reviews/

Viewing 9 replies - 1 through 9 (of 9 total)

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