• I am not certain what is the issue with the email not receiving when the form is completed and submitted through my website. SMTP Plugin has been installed and it is not working to test it.
    I appreciate your help.

    ### WordPress Environment ###
    
    Home URL: http://gigiinc24.com
    Site URL: http://gigiinc24.com
    WC Version: 2.5.5
    Log Directory Writable: ✔
    WP Version: 4.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.4.42
    PHP Post Max Size: 65 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.5.43
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.5.5
    :
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_termmeta: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    
    ### Active Plugins (11) ###
    
    Jetpack by WordPress.com: by Automattic – 3.9.4
    Ninja Forms: by The WP Ninjas – 2.9.38
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
    Sidekick: by Sidekick.pro – 2.6.8
    Storefront Site Logo: by Wooassist – 1.2.0
    Woocommerce Products Slider: by pickplugins – 1.12.3
    WooCommerce: by WooThemes – 2.5.5
    WP Add Custom CSS: by Daniele De Santis – 0.9.7
    WP SMTP: by BoLiQuan – 1.1.9
    WP101 Video Tutorials: by WP101Plugin.com – 0.3
    WPB WooCommerce Product slider: by wpbean – 1.0.4
    
    ### Settings ###
    
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    API Version: 3.1.0
    
    ### WC Pages ###
    
    Shop Base: #24 - /shop/
    Cart: #18 - /cart/
    Checkout: #20 - /checkout/
    My Account: #22 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Storefront
    Version: 1.6.1
    Author URL: http://www.woothemes.com
    Child Theme: ✕ – If you're modifying WooCommerce on a parent theme you didn't build personally
    then we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: storefront/woocommerce/emails/admin-cancelled-order.php
    storefront/woocommerce/emails/admin-failed-order.php
    storefront/woocommerce/emails/admin-new-order.php
    storefront/woocommerce/emails/customer-completed-order.php
    storefront/woocommerce/emails/customer-invoice.php
    storefront/woocommerce/emails/customer-new-account.php
    storefront/woocommerce/emails/customer-note.php
    storefront/woocommerce/emails/customer-processing-order.php
    storefront/woocommerce/emails/customer-refunded-order.php
    storefront/woocommerce/emails/customer-reset-password.php

    https://wordpress.org/plugins/woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    > I am not certain what is the issue with the email not receiving when the form is completed and submitted through my website.

    Which form are we talking about exactly?

    Thread Starter parvin950

    (@parvin950)

    It is the Contact Us form by Ninja form.
    [ninja_forms id=1]

    Thank you

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Then you’re in the wrong forum for Ninja Forms support 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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