Not receiving 2FA code

Viewing 3 replies - 1 through 3 (of 3 total)
  • WFGerroald

    (@wfgerald)

    7 years ago

    Hey @jschuoler,

    The Wordfence.com 2FA uses the app-based TOTP method. Are you checking your app-based Google Authenticator or a similar authenticator app for the code? The code you’ll want to enter will likely be titled something like Wordfence2FA.

    Also, once you’re in the site you may consider downloading some Recovery Codes.

    https://www.wordfence.com/help/central/2fa/#first-time-setup

    Please let me know.

    Thanks,

    Gerroald

    Thread Starter jschuoler

    (@jschuoler)

    7 years ago

    Wow, I’m dumb. Completely forget to check my authentication app. Thank you, that fixed the issue!

    WFGerroald

    (@wfgerald)

    7 years ago

    Hey @jschuoler,

    No problem, a second pair of eyes can be helpful sometimes.

    Please let us know if anything else comes up.

    Thanks,

    Gerroald

Viewing 3 replies - 1 through 3 (of 3 total)

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