Not logging or recognizing and admin

  • Resolved berkmh

    (@berkmh)


    8 years, 8 months ago

    I have an admin that is not listed as an admin on Sucuri nor is any activity being logged for this admin. please advise.

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  • yorman

    (@yorman)

    8 years, 7 months ago

    Please provide more details about this.

    • How was the admin account created?
    • Are you sure that the role of this account is “Administrator”?
    • Can you locate this account in the database?
    • Has any other admin account been created after this one?
    • Any other relevant information that you can provide so I can investigate?

    Since this was reported several days ago, but no additional information to investigate the issue has been provided, I will mark this ticket as resolved, but feel free to re-open if you can add additional details about this hidden admin account.

Viewing 1 replies (of 1 total)

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