Not importing from facebook

  • Resolved rickskilbeck

    (@rickskilbeck)


    8 years, 1 month ago

    The events calendar has stopped importing events from Facebook. If I run a one time import or enter the URL of a single Facebook event, it just hangs for ages saying ‘Please wait until your preview is fetched’. The message changes occasionally to things like ‘Your import is still being fetched’, but then it just fails (after about 15 mins) The Event Aggregator to Facebook is successfully connected.

    Just seems to have started doing it the past day or so. Normally the preview is displayed quite quickly.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rickskilbeck

    (@rickskilbeck)

    8 years, 1 month ago

    I’m now getting error messages like:

    ‘The preview is taking longer than expected. Please try again in a moment’.

    or

    ‘Their may be an issue with the server’

    Is this only affecting me?

    millie00

    (@millie00)

    8 years, 1 month ago

    Same Here States import is in progress but all the feeds stay yellow and doesnt look like it getting anywhere.

    Ed

    (@erishel)

    8 years, 1 month ago

    Hey @rickskilbeck and @millie00,

    Sorry to hear that you are having issues with Event Aggregator!

    We are aware of an issue that is affecting this plugin and are currently working on a fix that will be available for download as soon as we can get it together. Facebook made some changes on their API that we need to adapt to.

    Since you have premium versions of our plugins, support requests can be directed to our Help Desk, we’re unable to support our paid plugins here due to WordPress.org rules.

    Take care,
    Ed 🙂

    Courtney Robertson

    (@courane01)

    8 years ago

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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