Not getting form submissions

Hello. I have used this plugin on many sites and never had an issue.

http://emess.com/contact-us/

I have a few forms on this site. I am not getting an email when the form is submitted, as the recipient. And as the person filling out the form, i am not getting the auto response. I tried a few different email address as the recipient and they are not getting it as well.

When i fill out the form i am not getting any error messages. And the data is going to the Entries section.

Do you have any recommendations on how to fix this?

Thank you for your time and help.

I set the form to debug. I believe it has something to do with the server. I have the forms on a test server and the forms work fine.

Debug_log
PHPMailer Object
(
[Version] => 5.2.22
[Priority] =>
[CharSet] => UTF-8
[ContentType] => text/html
[Encoding] => 7bit
[ErrorInfo] =>
[From] => tsantonacita@cpginteractive.com
[FromName] => Todd Santonacita
[Sender] =>
[ReturnPath] =>
[Subject] => testing live
[Body] =>
First Name

Todd

Last Name

Santonacita

Email Address

tsantonacita@cpginteractive.com

Comments / Questions

testing live

[AltBody] =>
[Ical] =>
[MIMEBody:protected] =>
First Name

Todd

Last Name

Santonacita

Email Address

tsantonacita@cpginteractive.com

Comments / Questions

testing live

[MIMEHeader:protected] => Date: Thu, 13 Sep 2018 14:31:13 +0000
From: Todd Santonacita
Reply-To: tsantonacita@cpginteractive.com
Message-ID:
X-Mailer: PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)
MIME-Version: 1.0
Content-Type: text/html; charset=UTF-8

[mailHeader:protected] => To: tsantonacita@cpginteractive.com
Subject: testing live

[WordWrap] => 0
[Mailer] => mail
[Sendmail] => /usr/sbin/sendmail
[UseSendmailOptions] => 1
[PluginDir] =>
[ConfirmReadingTo] =>
[Hostname] =>
[MessageID] =>
[MessageDate] => Thu, 13 Sep 2018 14:31:13 +0000
[Host] => localhost
[Port] => 25
[Helo] =>
[SMTPSecure] =>
[SMTPAutoTLS] => 1
[SMTPAuth] =>
[SMTPOptions] => Array
(
)

[Username] =>
[Password] =>
[AuthType] =>
[Realm] =>
[Workstation] =>
[Timeout] => 300
[SMTPDebug] => 3
[Debugoutput] => echo
[SMTPKeepAlive] =>
[SingleTo] =>
[SingleToArray] => Array
(
)

[do_verp] =>
[AllowEmpty] =>
[LE] =>

[DKIM_selector] =>
[DKIM_identity] =>
[DKIM_passphrase] =>
[DKIM_domain] =>
[DKIM_private] =>
[DKIM_private_string] =>
[action_function] =>
[XMailer] =>
[smtp:protected] =>
[to:protected] => Array
(
[0] => Array
(
[0] => tsantonacita@cpginteractive.com
[1] =>
)

)

[cc:protected] => Array
(
)

[bcc:protected] => Array
(
)

[ReplyTo:protected] => Array
(
[tsantonacita@cpginteractive.com] => Array
(
[0] => tsantonacita@cpginteractive.com
[1] =>
)

)

[all_recipients:protected] => Array
(
[tsantonacita@cpginteractive.com] => 1
)

[RecipientsQueue:protected] => Array
(
)

[ReplyToQueue:protected] => Array
(
)

[attachment:protected] => Array
(
)

[CustomHeader:protected] => Array
(
)

[lastMessageID:protected] =>
[message_type:protected] => plain
[boundary:protected] => Array
(
[1] => b1_a1ce51a751e9dbb2696a557165ad60b7
[2] => b2_a1ce51a751e9dbb2696a557165ad60b7
[3] => b3_a1ce51a751e9dbb2696a557165ad60b7
)

[language:protected] => Array
(
)

[error_count:protected] => 0
[sign_cert_file:protected] =>
[sign_key_file:protected] =>
[sign_extracerts_file:protected] =>
[sign_key_pass:protected] =>
[exceptions:protected] => 1
[uniqueid:protected] => a1ce51a751e9dbb2696a557165ad60b7
)

• This topic was modified 7 years, 8 months ago by toddcpg.

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