Not for active developers.
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It seems the plugin is robust and useful, but if you are a developer or someone who wants things done with strict timelines, avoid this plugin.. You could spend hours customising the plugin and create pages.. etc, but then find yourself having to start from zero again if you have an issue.. The support is too slow and that means that it would be quicker to remove the plugin and use another solution.. I’ve rated it 2 starts for the plugin itself, but I’m not confident enough in the support to rate the plugin higher.
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Thank you for your detailed review. We appreciate your recognition of the plugin’s robustness and usefulness. However, we understand your frustration with any issues and the support response times.
Allow me to explain that our team is group of highly dedicated developers, and we try to provide meaningful information for every ticket we receive. Sometimes, the analysis may require time though.
Your feedback is invaluable, and we are committed to improving our support services even further to better meet the needs users with strict timelines. We have also replied back to your information request you posted.
We hope to earn your confidence again and improve your experience with our plugin.
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