• Resolved anduin

    (@anduin)


    On front all categories and the categories field only shows 4 of 16 categories – and I haven’t a clue why. It has worked before – now I suddenly find it does not.

    How do I get it to show all 16 categories – all entered at the same time and in the same way and has shown before.

    The page I need help with: [log in to see the link]

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  • Plugin Support Jen H. (a11n)

    (@jennywp)

    Hi @anduin — great username!

    This sounds like a theme problem. Have you done any initial troubleshooting yet? If not, please rule out a theme issue or a plugin conflict. I recommend testing things on a staging site rather than on your production (live) site. Many hosts provide a staging service, where you can do testing without affecting the live site. You can ask your host about this. If they don’t give you a staging site, you could try WP Staging or Duplicator:

    https://wordpress.org/plugins/wp-staging/
    https://wordpress.org/plugins/duplicator/

    First, temporarily switch to Twenty Seventeen, which is one of the default WordPress themes. You can do this by installing a plugin that only switches the theme for the current user, linked below:

    https://wordpress.org/plugins/theme-switcha/

    See if the dropdown shows all items. If so, you’ll need to contact your theme’s developer to see if they can help you troubleshoot.

    If things still don’t work properly with Twenty Seventeen, please try checking for conflicting plugins.

    To do so, temporarily disable all plugins but WP Job Manager (and related addons), and see if the issue resolves. If it does, try activating your plugins one-by-one and try to reproduce the problem. If it comes back when you activate a particular plugin, you’ve found the culprit.

    Just a side-note; before you deactivate your plugins, we recommend that you make a full backup of your site.

    Let us know what you find!

    Plugin Contributor Richard Archambault

    (@richardmtl)

    I’m marking this thread as Resolved as it’s been more than a month since the last reply. If you still need help, please do reply again and mark the thread as Unresolved!

Viewing 2 replies - 1 through 2 (of 2 total)

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