• Resolved bg000331

    (@bg000331)


    Hi,
    the paypal button is not showing up on any other language than english.
    Is there no multilingual support?

    I switched to the storefront theme but still no luck. I just see the default payment button even after clicking on Paypal as a payment method

    Thanks

    Lukas


Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    Thank you for reaching out to us, we are here to help.

    The buttons that are used by our plugin are not buttons you can control with such a plugin. The plugin settings give some control over the shape, color and text that is being displayed, but when it comes to language control, this is all done on the PayPal server side.

    When a customer goes to the site, our plugin gathers the details of a customer (IP, OS, browser, etc.) and send this to PayPal. On the server, they will analyze this and decide what language the buttons should be, and this will then be displayed in the iFrame our plugin uses to display the buttons.

    We do have a feature request open to create an option to force/override one language, but that has still not been completed/prioritized. So for the time being, the current setup is the only one we can offer.

    I hope this answers your question. Let me know if you require any further assistance.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    The override option for the payment buttons was included in the 2.4.1 release and will (for now) be all we can do for this issue. Please check the option and see if this helps you get a better situation for your site using this.

    Since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)

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