• Resolved PegWeb

    (@pegweb)


    I purchased the developer version of the slider in October of 2014 and even though it says on the website it says “Constant Updates” I don’t see how we are supposed to get those updates if we have the paid version. In my WordPress installs it shows it as version 10.0

    As paying customers how do we get updates to the plugin? I tried emailing info@ but got no reply.

    https://wordpress.org/plugins/slider-image/

Viewing 15 replies - 1 through 15 (of 15 total)
  • Dear user if you are pro user, please contact us info@huge-it.com, send your order number, product name and version (personal, multy or developer) we will send you the last update one

    Thread Starter PegWeb

    (@pegweb)

    Ok I sent it. How do we know when there is a new version out?

    Hi

    i am getting this notice error every where when i deactivate and activate the plugin

    Notice:sql_huge_itslider_sliders_update in /home/stayb11z/public_html/Test/wp-content/plugins/slider-image/slider.php on line 871

    About updates you can learn from free version, so if you see free version has update, that means pro version also can have update

    Dear dileepraja the error is not full, please send full message so we could understand what is that

    Thread Starter PegWeb

    (@pegweb)

    I emailed info#huge-it.com the required info and I have not heard anything back. Why does the developer version and the free version have different revision numbers? Makes it hard to tell if it has been updated.

    Hello
    Dear our developers usually answers within 24 hours, so be sure soon you will get answer.
    The numbers are different because all those updates that we make on free version is also made on pro version but free version brings notification about update and pro version doesn’t bring, that’s why free version number always changes and pro version number stays the same. In other to get last version for pro license you need to contact info@huge-it.com, send order number and get the update version.

    This all is made so, because we do not provide links for update, we send zip files.

    Thread Starter PegWeb

    (@pegweb)

    I has been 2 days so that is more than 24 hours and I still haven’t heard anything. 🙁

    Dear all our messages are answered. please check your spam folder. or maybe your message has not get to us, try to write again.

    Thread Starter PegWeb

    (@pegweb)

    I checked my spam filters and there is nothing there. I resent the message again from both my normal email address and my gmail email address.

    I got your message and saw that we already answered you, so I sent new answer again, hope you got it

    Thread Starter PegWeb

    (@pegweb)

    Ok I found them in our spam filtering because they came from the Russian Federation it says. However it is the wrong software. You sent me the Portfolio Gallery and I need the IT Slider.

    I will check with developers, and if you got wrong file, we will block it and send right one

    We have sent Slider Developer to you gmail. Please check

    Thread Starter PegWeb

    (@pegweb)

    Yes finally got the right file. Thanks.

Viewing 15 replies - 1 through 15 (of 15 total)

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