Good plugin… but sometimes lack of tests before releasing an update

  • olivierschaeffer75008

    (@olivierschaeffer75008)


    3 months, 3 weeks ago

    Was a good plugin up to 3.24.5, but from there, very unstable and no news from the support despite several requests.

    Updated March 11, 2025: bought the PRO version, but no support despite several attempts to explain the issues…

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Shabti Kaplan

    (@shabti)

    3 months, 3 weeks ago

    Hi Oliver. I am sorry that you feel this way. We do provide support. Your issue is an edge case. I apologize for not responding sooner.

    Thread Starter olivierschaeffer75008

    (@olivierschaeffer75008)

    3 months, 3 weeks ago

    The problem is at least solved in 3.25.5 🥵 Thank you 😀

    Plugin Author Shabti Kaplan

    (@shabti)

    3 months, 3 weeks ago

    Great to hear. It wasn’t easy to fix but we did it.

    Thank you for updating your review.

    We are most probably going to move the user management features to the pro version so that we can actually afford to maintain and fix them.

    Because you know that donate button we have on the plugin page? It doesn’t do anything… We haven’t gotten one dollar over the past seven years for maintaining this open source project.

    Thread Starter olivierschaeffer75008

    (@olivierschaeffer75008)

    2 months, 1 week ago

    I despair of finding a solution to my blocking problems, still present on the pro version, and this even after precise documentation of the anomalies and access given to our test site.

Viewing 4 replies - 1 through 4 (of 4 total)
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