Hi,
There’s probably a javascript error on those pages from another plugin or your theme. If you can post your domain we can take a look.
Hi,
In the source code no complianz-gdpr scripts are loaded. But I also don’t see any third party cookies on your site. If you only have functional cookies, and have selected this in the wizard, the plugin will have concluded you don’t need a cookie banner at all. If you’re not sure, you send over the settings export (which you can create on the settings page). You can send it to support(at)complianz.io
Then we can check for you if the settings you selected require a cookie banner or not.
Plugin Author
Aert
(@aahulsebos)
Hi @rogierlankhorst @anant01,
I don’t see Complianz either, but I do see 2 other cookie plugins.
Just to make sure you’re at the right plugin:-).
regards Aert
Strange,
i now changed some settings an added some cookies for youtube but either way, no show up…
Plugin Author
Aert
(@aahulsebos)
Hi @anant01,
Just to clarify. We are talking about; https://traumimmobilien-costa-rica.de/?
If I go to Chrome > Inspect > Sources at your page, I can’t see Complianz sources being loaded, only WP GDPR Compliance and Cookie Notice. I can see the Cookie Notice on the front-end as well.
I can’t find the YouTube cookies either, nor the YouTube video. Rogier’s offer to send your export of Complianz’s settings to us still stands, so we can have a look.
regards Aert
Plugin Author
Aert
(@aahulsebos)
Hi @anant01,
Did you have time to have a look at this issue? I see the banner, so I guess it’s resolved?
Let me know! regards Aert
THX for help,
after playing around and after a while the banner did show suddenly…
Plugin Author
Aert
(@aahulsebos)
Hi @anant01,
Maybe a caching issue. I will put this thread on resolved. Thanks for your feedback!
regards Aert
