No shop on site

  • Resolved clonesoft

    (@clonesoft)


    7 years, 11 months ago

    Hello friends
    I have had a problem with my page http://www.klosterfrk.dk
    The shop disappears daily and only arrives if I go into the shop page and press update and nothing else, the page will appear in x number of hours.

    Can see there is a java script error after i have updated both storefront as well as woocommerce there is one that has a good idea how the page stays online so we do not lose customers 🙂

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thomas Shellberg

    (@shellbeezy)

    Automattic Happiness Engineer

    7 years, 11 months ago

    @clonesoft – That’s a really strange issue. Does the ‘Shop’ page become unpublished(marked as ‘Draft’)? If it remains published, when you visit the page, are there errors or is the page just blank?

    Thread Starter clonesoft

    (@clonesoft)

    7 years, 11 months ago

    The site is publish but there is just a white page and the text Shop
    And when i push the update button and reload the page the shop is normal

    And i dont have old plugin or else

    Thomas Shellberg

    (@shellbeezy)

    Automattic Happiness Engineer

    7 years, 11 months ago

    @clonesoft – Just to clarify, I’m talking about the page itself and whether or not it is published or in Draft status:

    http://cld.wthms.co/ymd4YZ

    If the page was published but showing all white, I would check for fatal errors. You can go to WooCommerce->Status->Logs and select the fatalerrors log from the dropdown menu. Paste in what you see here(or upload it to something like pastebin and share the link).

    jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    7 years, 10 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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