‘No Shipping Options Found’

  • Resolved susliving

    (@susliving)


    5 years, 5 months ago

    I recently added a local delivery option to my website so that certain postcodes would be offered a cheaper delivery.

    I have just been on my website through my phone to test it out and shipping now just says ‘No Shipping Options Found’. I have tried a postcode that cheaper delivery should be offered to, as well as a post code outside of the area.

    Can anyone help? Thank you, Georgia

    Edited to add: I have realised if I click through to Checkout it then gives an option for shipping. However, I am worried that this initial message will stop potential customers from clicking through to checkout.

    • This topic was modified 5 years, 5 months ago by susliving.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter susliving

    (@susliving)

    5 years, 5 months ago

    Edited to add: I have realised if I click through to Checkout it then gives an option for shipping. However, I am worried that this initial message will stop potential customers from clicking through to checkout.

    Plugin Support Senff – a11n

    (@senff)

    5 years, 5 months ago

    Hey @susliving

    Can you give me an example of a postcode that you tried that should offer cheaper delivery, but doesn’t?

    Also, please include a screenshot of your Shipping Zones (under WooCommerce → Settings → Shipping).

    For making screenshots, I generally recommend using https://snipboard.io — please follow the instructions on that page, then paste the URL here in your response.

    Plugin Support Tseten a11n

    (@tibetanitech)

    5 years, 5 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

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