No reservations recorded

  • Resolved pkdesign

    (@pkdesign)


    5 years, 4 months ago

    Hi, we’ve been using your plugin for 5+ years now. We’ve recently upgraded to plugin version 2.7.2 after upgrading WordPress to 5.6. Server is running PHP 7.3.

    I’ve noticed that reservations aren’t working anymore. It says it’s successful when creating a reservation on the front end of the website as well as in the CMS but it doesn’t appear in the list and thus no emails are being sent.

    Before upgrading, we were using a very old version of the plugin (which couldn’t be upgraded due to this same issue of reservations not recording).

    Please help and let us know of any info required.

    Thanks,
    John

    The page I need help with: [log in to see the link]

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  • Thread Starter pkdesign

    (@pkdesign)

    5 years, 4 months ago

    A plugin was preventing php errors displaying on screen.
    Found that in the wp_wpdevart_reservations table, it was missing the is_new, sale_percent and sale_type columns
    Reservations are now recording fine and notifications are being sent.

Viewing 1 replies (of 1 total)

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