No replies to support messages

  • pluribus7158

    (@pluribus7158)


    8 years, 7 months ago

    I emailed support twice using the form on the support website. Both have been ignored with no answers to my problems.

    The scheduler does not work for me and sends however many tweets it wants to when it wants to – and I have to be logged into the site and scrolling between the plugin tabs for that to work.

    Really unhappy with the lack of support for a paid plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter pluribus7158

    (@pluribus7158)

    8 years, 7 months ago

    I should add I have the pro version, which I paid for and supplied the required licence codes to submit a support request on both occasions.

    Plugin Contributor Hardeep Asrani

    (@hardeepasrani)

    8 years, 7 months ago

    Hey there,

    Thank you for contacting us. Can you please let us know the email that you used so we could check? It’s possible that your email went to our spam box.

    Let us know.

Viewing 2 replies - 1 through 2 (of 2 total)

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