• Resolved Dan Stramer

    (@danstramer)


    Hello
    I am using the premium fitness club theme(v 1.16) with bold builder (v 2.5.3) and can’t add raw html/js.
    Adding it via the text editor returns an error.
    Is there a raw html module(shortcode) available?

    Thanks,
    Dan

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author boldthemes

    (@boldthemes)

    Hi @danstramer,

    Our premium theme Fitness Club use different version of page builder, which is why there isn’t Raw/JS element included. Please use Text element for adding shortcodes, HTML or other.

    Thread Starter Dan Stramer

    (@danstramer)

    Hi @boldthemes, thanks for your reply.
    I have entered the script in the text editor but it still does not execute the text.
    When trying in a html document the code does work.

    This is the script entered to the html/text version of the editor:

     <div class="wl-widget" data="k_skin=75389"></div>
      <script src="https://www.wellnessliving.com/rs/skin-widget-static.js" type="text/javascript"></script>

    Thanks for your support.
    Dan

    Plugin Author boldthemes

    (@boldthemes)

    Hi @danstramer,

    Please contact our support team at boldthemes.ticksy.com for detailed assistance with premium themes. Thanks in advance.

    Thread Starter Dan Stramer

    (@danstramer)

    Thank you, I wanted to post it in the theme support, but I get a notification that support has expired.
    Since this is a bug of sort can you help out?

    Thanks
    Dan

    Thread Starter Dan Stramer

    (@danstramer)

    Hello,
    I have created a test site with the bold builder, added the code and there too an error is generated.
    So i don’t think it’s related to the fitness theme but rather to the builder.
    Could you please check?
    Link to test page:
    https://dmdesign.co.il/test/bold-builder-add-script-raw-html/

    Plugin Author boldthemes

    (@boldthemes)

    Hi @danstramer,

    Please consider that the entered link within the code isn’t working itsel. Also, please check Console on your site.

    Thread Starter Dan Stramer

    (@danstramer)

    Hi, I have considered that, and created a blank HTML page with only that code.
    And it works:
    https://www.dmdesign.co.il/temp/w_schedule.html

    This is the HTML in this page:

    <!doctype html>
    <html>
    <head>
    <meta charset="utf-8">
    <title>Wellness</title>
    </head>
    
    <body>
        <h2>Weekly Schedule</h2>
        <!-- BEGIN WELLNESSLIVING CODE -->
      <div class="wl-widget" data="k_skin=75389"></div>
      <script src="https://www.wellnessliving.com/rs/skin-widget-static.js" type="text/javascript"></script>
        
        
       
    
    </body>
    </html>
    

    That is why I think it has something to do with the Bold editor.

    What do you think?
    Have you tried adding that script in the text editor in your test site? has it worked?

    Thanks,
    Dan

    Thread Starter Dan Stramer

    (@danstramer)

    Hello, any updates?

    Thanks
    Dan

    Plugin Author boldthemes

    (@boldthemes)

    Hello Dan,

    Please note that we have tested with the latest Fitness Club theme and Bold Builder editor and the code worked. What you need to do is to paste the code in the Text editor (default WP editor).

    Since BB that comes with (our premium) theme is different, you should use default WP text editor. In opposite, using Raw Content element also worked – we have tested it too.

    Once again, please note that we can not provide support for premium theme users on this forum. Thanks for your understanding.

    Thread Starter Dan Stramer

    (@danstramer)

    Hello, thanks for your reply.
    When using the bold page builder, I have embedded the script in the Bold editor’s text editor since the default text editor is not available in the page builder.
    Please guide me what to do, as I have the latest version if the fitness theme(1.16) and of the bold page builder (2.5.3).
    If I need to extend the support, please tell me, but we need to get this fixed.
    Thanks
    Dan

    Plugin Author boldthemes

    (@boldthemes)

    Hi @danstramer,

    Just click on “Switch Editor” in page backend and change to Default WordPress Editor. In that way you will be able to enter shortcode in text field.

Viewing 11 replies - 1 through 11 (of 11 total)

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