Hi,
Please can you provide a link to your log file for the problematic backup? (You can download it from the “Existing Backups” tab of your UpdraftPlus settings page).
It’ll be too long to paste into the forum here, but you can download it to your computer, and share it with Dropbox, or paste it in pastebin.com, or any similar service, and post the link here.
Best wishes,
David
Thread Starter
Anthyx
(@anthyx)
Hi David,
as I said I have not received any mail for at least 4/5 days.
This is the log for yesterday backup:
http://pastebin.com/bdjGMZBi
it seems it was completed just fine, the message seems to be sent, but I’ve not received it. My mailbox in yahoo is not full, messages are not sent to spam.
Many thanks again.
A.
Hi,
This line in the log…
0415.515 (0) Sending email (‘Files and database (Full backup)’) report (attachments: 0, size: 0 Kb) to: anton…
… means that the mail was successfully handed off to the mail server that runs on your web server. To find out what was done with it after that, you’ll need to talk to whoever runs the server. (Let them know the time it was sent, and who to – the log helps with this). After it’s passed from UpdraftPlus to the mailserver, it’s beyond UD’s reach to know what was done with it after that, so you need to trace it down the chain.
David
Thread Starter
Anthyx
(@anthyx)
I see, I’ll contact my web server: don’t ask my why but I suspected something like this and you confirm it.
Many thanks for your help David have a nice day.
A.
You’re welcome!
If you find UpdraftPlus useful, then please give us a positive review, here: https://wordpress.org/support/view/plugin-reviews/updraftplus?rate=5#postform
(If we’re not yet worth 5 stars, then please don’t review, but instead reply here to let us know why not – reviews less than 5 stars bring our average down!).
Best wishes,
David
Thread Starter
Anthyx
(@anthyx)
David, your plugin saved my life a few days ago and I would give 6 stars if it was possible! I have already submitted an anthusiastic review! :-DDD
Ciao!
