• The payment method no longer offers the form for the customer to enter credit card data. The system will confirm card payment, but actually there is no payment.

    DO NOT USE UNTIL FIXED !

    • This topic was modified 3 months, 2 weeks ago by jo1234.
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  • Dear customer,

    We are sorry to hear about this issue.

    In order to receive further assistance, please reach out to our support team via integration@sumup.com. Please kindly share all relevant details, including screenshots and screen recording showing the issue you are mentioning so our team can investigate it.

    Thank you for your cooperation,

    Best Regards,

    SumUp Team

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