Hi @rick111
Thank you for reaching out to the Open Graph and Twitter Card Tags Support Team. I’m happy to assist you. To investigate this issue properly, could you please share the following details:
- Your website URL
- A screenshot of the X Card validator showing the “No metatags found” message
Once we have these details, we’ll review the issue and assist you accordingly.
Before we get to that, can you please tell me how to get rid of the banner after updating posts or pages for manually updating the Facebook cache and sharing this on Facebook? I don’t have Facebook. Thanks.
Hi @rick111
Thank you for your response.
If you would like to remove this notice, you can disable it from the plugin settings by following these steps:
- Go to WordPress Dashboard → Settings → Open Graph / Facebook Tags
- Locate the option: “Try to update Facebook Open Graph Tags cache when saving the post”
- Uncheck this option and save changes
After disabling this setting, the notice should no longer appear.
If the issue still persists after disabling this option, as an alternative, you may also try installing the Open Graph and Twitter beta plugin via this link, test the functionality, and share your feedback.
The issue persists, and I am not going to spend any more valuable time on this. I will uninstall and look for alternatives. Thank you.
Hi @rick111
I’m really sorry for the trouble and I truly understand your frustration.
We have tested this on our side, and since the issue is not replicating in our environment, everything is working as expected there.
I would also sincerely request you to give us one more chance to look into this properly. We really want to make sure it works smoothly for you, and I’m personally happy to stay with this until it’s fully resolved.
Thank you so much for your patience and cooperation.
