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  • Resolved Andre

    (@picturebreeze)


    1 week ago

    Installed the plugin, activated it, -> settings -> ATmosphere:
    I paste in the Bluesky handle, it seems to recognize it since it shows the Bluesky profile icon, then I click “Save”, but nothing happens. Except after a few seconds my Bluesky handle gets automatically replaced by the placeholder text alice.bsky.social.
    Tried 6 times now.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    1 week ago

    Can I ask what your Bluesky handle is, and if after typing it, you see it appear as a suggested handle in the field?

    Do you also experience a similar issue if you try connecting via the Settings > Connectors menu?

    Could you also let me know what browser you’re using?

    Thank you.

    Thread Starter Andre

    (@picturebreeze)

    1 week ago

    Handle is textplatz.bsky.social .
    Yes, I see it as suggested handle with profile icon.
    Then I click “Save changes” and nothing happens, except a few seconds later the handle field placeholder reverts to alice.bsky.social.
    Connectors menu? You mean AI connectors? That works fine. I am connected to OpenAI.
    Using Firefox.

    Thread Starter Andre

    (@picturebreeze)

    1 week ago

    Now I tried Safari. Exact same result and behavior.
    I also tried with firewall disabled. Didn’t change anything either.

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    1 week ago

    Connectors menu? You mean AI connectors? That works fine. I am connected to OpenAI.

    If you use the latest version of the ATmosphere plugin, you should also see an “ATmosphere” connector on that screen. Could you try using that, and let me know how it goes?

    Plugin Author Matthias Pfefferle

    (@pfefferle)

    1 week ago

    We have no preview of the profile icon in that process… Are you sure you are using the ATmosphere plugin?

    What you describe sounds a lot like Autoblue: https://wordpress.org/plugins/autoblue/ ?

    Thread Starter Andre

    (@picturebreeze)

    1 week ago

    Yes, I’m sure I’m using ATmosphere: Version 2.1.0 | By Automattic
    I think I’ve figured the issue out. When I tried the Settings -> Connectors -> ATmosphere it returned a REST API error and couldn’t make a connection.
    I have the REST API generally, and only selectively for specific plugins enabled for security reasons.

    But anyway I ended up not using ATmosphere anyway since I struggeled with the setup. Using something different for the task now, without REST API issues. Thanks for responding.

    Plugin Author Matthias Pfefferle

    (@pfefferle)

    1 week ago

    Thanks for letting us know what the issue was! Maybe we should add a health check to help users identify the potential issue!

    Sorry for the inconvenience!

Viewing 7 replies - 1 through 7 (of 7 total)

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