No Commission

  • Resolved hoponvipshuttle

    (@hoponvipshuttle)


    6 days, 20 hours ago

    I tried to purchase a product with my affiliate link but the commission is not shoiwing up. The purchase completed fine.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter hoponvipshuttle

    (@hoponvipshuttle)

    6 days, 20 hours ago

    It shows no conversions

    Plugin Author iova.mihai

    (@iovamihai)

    6 days, 5 hours ago

    Hey @hoponvipshuttle,

    Thank you for reaching out! If you’ve made the purchase using your own referral link, while being logged in your own account, please note that, by default, an affiliate’s own referral is not allowed.

    To allow commissions being created for an affiliate’s own referral purchases, please make sure to enable the “Affiliate Own Commissions” option, from SliceWP > Settings > General > Commissions Settings, if you haven’t already.

    Also, I recommend you to follow our step-by-step testing guide, here: https://slicewp.com/docs/troubleshooting/

    If you’re still having issues, please open a technical issue support ticket via our website (here: https://slicewp.com/contact/) and share more information on how you’ve tested referral purchases. Please make sure to add screenshots from your end so that we have a visual on the situation. Once we know more, one of our engineers will assist you going forward.

    Thank you and best wishes,

    Mihai

Viewing 2 replies - 1 through 2 (of 2 total)

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