Hi @007me ,
Thank you for letting us know.
We’re happy to help. I’ll forward your report to our technical support team so they can investigate both issues. We’re looking into this and will get back to you shortly with an update.
Kind regards,
Chris
Hi @007me ,
I’ve just received an update from our technical team.
We’ve identified the issue with the missing close button on mobile devices, and a patch is already planned. It should be released within about a week.
Regarding the dark mode issue with the accessibility statement, we’re still investigating. So far, we haven’t been able to reproduce the behavior on our end, so we’ll need to take a closer look to understand what’s causing it.
If you’d like a solution right away, just send us a quick support ticket at https://wponetap.com/contact-support/. We’ll be happy to apply a fix directly to your website immediately while we continue working on the permanent solution.
Thanks again for bringing this to our attention. Feedback like yours really helps us make OneTap better for everyone, and we truly appreciate it.
Have a great day!
Kind regards,
Chris
Thread Starter
007me
(@007me)
Hi Chris,
Great news and what a quick response. Really appreciated.
I’ll wait for the fix to test it and will wait for the dark side solution as this is not so critical.
Hi @007me ,
You’re very welcome! I’m really glad to hear that.
Today we’re releasing a larger update, and as soon as that’s out, we’ll focus on the mobile close button patch. We expect to have it ready in about a week.
We’re also continuing to investigate the dark mode issue. Thank you for your patience while we look into it.
And thank you again for reporting this. We’re truly grateful for your feedback—it helps us improve OneTap and make it better for everyone.
Have a great day!
Kind regards,
Chris
