Hello Norbert,
Thank you for reaching out.
There are a few things that could explain why the badge is not showing, so can you check the following?
1. Is media Transparency option enabled?
– Go to the plugin Settings -> Media/image Transparency tab and make sure the “Enable Media Transparency” checkbox is checked and saved.
2. Has the image been scanned or marked as AI?
– Auto-detection only runs on newly uploaded images. For existing images, you need to eather:
a) Run a bulk scan from the plugin Dashboard
b) Open the image in the Media Library, and use the AI Meta Box to manually mark it as AI-generated.
You can also check the “AI” column in the Media Library to see if the images have been detected/marked at all or check it at Settings -> AI Images on the tab Detected AI Images
So in short, first you need to activate media transparency and then you should make sure that this image is marked automatically or manually as an AI image.
Let me know what you see and we can go from there.
Best regards.
Thread Starter
boopet
(@boopet)
Hi,
off course media transparency is enabled and the image is correctly flagged as ai generated. thats why i opended this issue. the badge is not shown
bye,
norbert
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This reply was modified 2 weeks, 2 days ago by
boopet.
@boopet Please do not send anyone anywhere admin access, even to a “staging” site. That ask could get the developer banned and have their plugin removed from this site. It is that serious.
@algertzharri Your reply have been archived. You can email forum-moderation[at]wordpress.org for an explanation about that.
While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.
If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.
Thankfully are other ways to get information you need:
- Ask the user to install the Health Check plugin and get the data that way.
- Ask for a link to the http://pastebin.com/ or https://gist.github.com log of the user’s web server error log.
- Ask the user to create and post a link to their phpinfo(); output.
- Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
- Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again (the Health Check plugin can do this without impacting any site visitors).
- Ask the user for the step-by-step directions on how they can reproduce the problem.
You get the idea.
We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.
When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.
Thread Starter
boopet
(@boopet)
We are using this theme: https://wordpress.org/themes/hueman/
maybe this causes the problems?
Hello @boopet,
I did a test with your theme and I don’t see any issues.
I would suggest to go to Plugin -> AI Images and check if your image is in that list. If the image is not in that list, it means that its not marked as an AI image, it wouldn’t show up in frontend as well.
If the image is in the list, then make sure that you have cleared your cache.
If still is the same issue, try to create a WordPress playground so we could check it or try it with a different image or in a different website if you have.
Thread Starter
boopet
(@boopet)
Hi, yes the image is listed under “AI Images” and now i disabled all other plugins: no effekt. badge is not shown. can you please send a screenshot of the badge in your environment using my theme and having the picture as post image set – this is my setup.
thx
Norbert
Hello @boopet can you please confirm if the image you are trying to show the label is a normal image attached to the post/article or is it a feature image?
If it is a feature image, this feature will be added in the next days to the newest version.
Thread Starter
boopet
(@boopet)
Hi, yes i thought this was visible for the provided URL: its a featured image for the post, no embedded image in the main content.
@boopet the plugin has just been updated to v2.1.0
In this version, has been added the functionality for showing the label on featured images as well.
Let us know if it works as you expected.
