no available payment methods for your state
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Whether it’s linked or not but following the recent update to 6.0 we have had customers reporting they are getting “no available payment methods for your state”.
We are UK based and only sell to the UK, so in general settings in Woo, we have :-
Selling locations = Sell to specific countries
Sell to specific countries = UK only
Shipping locations = Deliver to specific countries
Delivery to specific countries = UK only
Default Customer location = Geo
Customer location =locate (with page caching support)
Currency = £ SterlingThe page I need help with: [log in to see the link]
Viewing 6 replies - 1 through 6 (of 6 total)
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Thanks for responding. Herewith staus report plus the system log for the actual transaction that failed.
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wpcf7_contact_form: 2 wpcr3_review: 28 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (17) ### Contact Form 7: by Takayuki Miyoshi – 5.5.3 Yoast Duplicate Post: by Enrico Battocchi and Team Yoast – 4.3 Avada Builder: by ThemeFusion – 3.6 Avada Core: by ThemeFusion – 5.6 XML Sitemaps: by Auctollo – 4.1.1 Head, Footer and Post Injections: by Stefano Lissa – 3.2.2 My Custom Functions: by Space X-Chimp – 4.51 Redirection: by John Godley – 5.1.3 Optimize Database after Deleting Revisions: by CAGE Web Design | Rolf van Gelder Eindhoven The Netherlands – 5.0.110 W3 Total Cache: by BoldGrid – 2.2.1 Abandoned Basket Lite for WooCommerce: by Tyche Softwares – 5.11.1 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3 WooCommerce: by Automattic – 6.0.0 Yoast SEO: by Team Yoast – 17.8 Asset CleanUp Pro: Page Speed Booster: by Gabe Livan – 1.2.0.3 Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.4 ReCaptcha v2 for Contact Form 7: by 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #6 - /shop-fenn-at-trap-barn/ Basket: #7 - /basket/ Checkout: #8 - /checkout/ My account: #9 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Avada Child1 Version: 6.2.3.1589448490 Author URL: http://themeforest.net/user/ThemeFusion Child Theme: ✔ Parent Theme Name: Avada Parent Theme Version: 7.6 Parent Theme Author URL: https://themeforest.net/user/ThemeFusion WooCommerce Support: ✔ ### Templates ### Overrides: Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php Avada/woocommerce/checkout/review-order.php Avada/woocommerce/checkout/thankyou.php Avada/woocommerce/loop/loop-start.php Avada/woocommerce/single-product/add-to-cart/variable.php Avada/woocommerce/single-product/short-description.php Avada/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php### Action Scheduler ###
Complete: 999
Oldest: 2021-11-18 15:51:04 +0000
Newest: 2021-12-18 12:34:52 +0000Pending: 2
Oldest: 2021-12-18 12:49:52 +0000
Newest: 2021-12-18 14:42:08 +0000### Status report information ###
Generated at: 2021-12-18 12:36:05 +00:00`
Now the log which shows it terminated abruptly…
12-16-2021 @ 19:35:49 - WC_Gateway_PPEC_Client::_request: remote request to https://api-3t.paypal.com/nvp with params: Array ( [LOGOIMG] => https://www.trapbarn.com/wp-content/uploads/2020/06/TB4PayPal.png [HDRIMG] => https://www.trapbarn.com/wp-content/uploads/2020/06/HeaderPP749.jpg [PAGESTYLE] => [BRANDNAME] => Trap Barn [RETURNURL] => https://www.trapbarn.com/checkout/?woo-paypal-return=true [CANCELURL] => https://www.trapbarn.com/basket/?woo-paypal-cancel=true [LANDINGPAGE] => Billing [SOLUTIONTYPE] => Sole [PAYMENTREQUEST_0_PAYMENTACTION] => sale [PAYMENTREQUEST_0_ALLOWEDPAYMENTMETHOD] => InstantPaymentOnly [PAYMENTREQUEST_0_INSURANCEAMT] => 0 [PAYMENTREQUEST_0_HANDLINGAMT] => 0 [PAYMENTREQUEST_0_CUSTOM] => [PAYMENTREQUEST_0_INVNUM] => [PAYMENTREQUEST_0_CURRENCYCODE] => GBP [PAYMENTREQUEST_0_AMT] => 32.15 [PAYMENTREQUEST_0_ITEMAMT] => 28.9 [PAYMENTREQUEST_0_SHIPPINGAMT] => 3.25 [PAYMENTREQUEST_0_TAXAMT] => 0 [PAYMENTREQUEST_0_SHIPDISCAMT] => 0 [NOSHIPPING] => 0 [EMAIL] => xxxxxxx@outlook.com [PAYMENTREQUEST_0_SHIPTONAME] => Mr xxxxxx xxxxxx [PAYMENTREQUEST_0_SHIPTOSTREET] => xxxxxx, Dxxxxxxx [PAYMENTREQUEST_0_SHIPTOSTREET2] => [PAYMENTREQUEST_0_SHIPTOCITY] => Axxxxxxxx [PAYMENTREQUEST_0_SHIPTOSTATE] => [PAYMENTREQUEST_0_SHIPTOZIP] => DE6 5BE [PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE] => GB [PAYMENTREQUEST_0_SHIPTOPHONENUM] => 01332 824945 [L_PAYMENTREQUEST_0_NAME0] => Dark tunnel + Mark4 trap - 1 [L_PAYMENTREQUEST_0_DESC0] => [L_PAYMENTREQUEST_0_QTY0] => 1 [L_PAYMENTREQUEST_0_AMT0] => 28.9 [L_PAYMENTREQUEST_0_NUMBER0] => 1Q+T [METHOD] => SetExpressCheckout [VERSION] => 120.0 [USER] => xxxxxxxxxxxxxxx.com [PWD] => xxxxxxxxxxxxxxxxxxx [SIGNATURE] => xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.1 ) 12-16-2021 @ 19:35:50 - WC_Gateway_PPEC_Client::_process_response: acknowleged response body: Array ( [TOKEN] => EC-xxxxxxxxxxxxxxxxxF [TIMESTAMP] => 2021-12-16T19:35:50Z [CORRELATIONID] => e5xxxxxxxxxxxxxxxx7 [ACK] => Success [VERSION] => 120.0 [BUILD] => 56159907 )I have xxxxx’d out certain customer detail.
Since being alerted to the problem by two customers we have recorded no sales whatsoever.
Viewing 6 replies - 1 through 6 (of 6 total)
The topic ‘no available payment methods for your state’ is closed to new replies.
