• Resolved urbanomic

    (@urbanomic)


    Hello,

    Preview Image:
    I have existing galleries and am unable to change the preview image.

    I tied adding a new gallery but I still cannot select a preview image. When I click on the icon nothing happens.

    Adding Images to gallery:
    I am able to add images my media library, but not through the “add images” button.

    Tags:
    Inside an existing gallery, the “add” tag option does not exist inside the drop down menu.
    When I use the “add tag” button on the right, it brings me to the page of tags and when I select one and hit “add” nothing happens. I have to hit my back button on my browser to get out of the screen.

    Here are some screenshots of the script that shows up at the bottom of the page.
    https://www.dropbox.com/sh/kk7n5cafvalfr6n/AABFVULSIwJ4Jk62c65pgv0ia?dl=0

Viewing 3 replies - 1 through 3 (of 3 total)
  • Dear @urbanomic,

    What version of the gallery plugin is currently installed on your site?
    Is your WP version updated as well?

    Sincerely,

    Thread Starter urbanomic

    (@urbanomic)

    Thanks for your response.

    Yes my WP and plugin are up to date. Someone looked at it and thinks that because my purchased theme is no longer supported (Brazil Template) that the JQuery is not functioning properly. I am going to get someone to try to force the site to use an older version of JQuery to see if that helps. Otherwise I might need to switch to a newer theme I think.

    • This reply was modified 5 years, 8 months ago by urbanomic.

    Dear @urbanomic,

    Sorry for this belated response.

    Did you try using the gallery with another theme?
    Hope the gallery works properly now.

    Sincerely,

Viewing 3 replies - 1 through 3 (of 3 total)

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